Emotion-tech field has been built on markedly shaky circumstances. This is according to Al Now institute. However, systems that help in knowing whether criminals are deceiving authorities or not, setting of insurance prices and helping in vetting of jobs are being put on sale. Al now is now calling for authorities to intervene and ban such software that alters people’s ways of living.
Al Now claims that the industry is growing at a very fast rate and the value the firm stands at $20bn. Professor Kate Crawford complained that the tech had the capability of interpreting inner-emotions, identifying the way one walks and change of voice tone. She claimed that through such methods, the technology was widely used to appoint qualified employees and pitching a workforce from students who seemed to be attentive in class.
However, Crawford claimed that most researchers proved that the was no co-relation between how the face changes with change in emotions. In 1960, Paul Ekman a psychologist claimed that human beings have six basic emotions that can be shown through facial expressions. Thus, firms use the Ekman theory to come up with emotion-detecting software. Crawford added that emotions and facial expressions change in different situations each day.
Coygwb Forensic was recognized for offering software for emotional detecting to the police. However, Lee Reiber, the chief operating officer defended the agency. He claimed that the software had the ability to offer additional support when it comes to investigative cases and that it would help in measuring world peace. Lee said that the product had the potential to detect emotions like anxiety, stress and anger.
HireVue was also on the Al Now list. The firm selss Al-driven video-based tools, which can be used by companies to identify interviewees in an interview. The software appoints interviewees by third party algorithms that identify emotional engagement in applicant’s micro expressions. HireVue spokesman, Kim Paone, addressed Reuters News agency claiming that the software was of great importance since it had turned to be advantageous to a number of candidates. Also, a firm that developed a software that was able to detect stress among customers well known as Cogito was also mentioned. The software uses voice-analysis algorithms to detect.
Though some firms brought lot of concern, some companies such as Emptec were not on the list. The Brighton based company is trying to amalgamate virtual-reality headsets and technology for detecting emotions. Its founder claimed that such technology wasn’t supposed to be regulated and that lawmakers should not interfere with Tech firms that were going to change the ways of living positively.