The famous holiday camp company Butlins has reported that a total of 34,000 guests camping in their resorts might have had their vital information stolen by attackers. The firm has confirmed that the information at stake includes home addresses, names, holiday arrival dates and contact details. The company’s managing director, Dermot King, has so far apologized for the hacking and confirmed that no financial details had been tampered with. The hackers were only able to steal the client’s basic information and data.
Butlin resort has set up a team that will be contacting guests who happen to have been affected. King noted that the firm takes the security of their clients very seriously. He confirmed that so far, the company has improved most of their security processes. King went on to say that he wished to express his apologies for any upset that the hacking had caused to their clients. He said that the attack was barbaric and that they will do everything possible to ensure that their client’s information is safe from now heads forth.
The company also published the same matter on their webpage. They categorically explained the details of the data breach. Butlin’s spokesman explained that the hacking transpired within the last 72 hours and that it was a phishing attack. However, the firm wasn’t sure if the content of all the 34,000 guest was compromised by the unfortunate cyber-attack. The spokesman reported that the firm wasn’t ready to be definitive at the moment as many things were still not clear. The firm couldn’t confirm whether all the data was tampered with or not. Butlin noted that they had not yet found any reliable evidence of how the fraudulent activity had occurred.
The team that was set up by Mr. King is expected to come up with more information related to the attack. So far, the firm is sure that the breach was due to a result of a phishing email. Jocelyn Paulley of the Gowling law firm noted that this demonstrated the need to train their staff so that they can quickly detect progressively sophisticated communications that purport, to be honest. Paulley stated that human error was the most significant point of weakness in a vast company’s security. The spokeswoman of the Information commissioner’s office noted that the incidence that occurred at Butlin has given them a head start and that they will be making vigorous inquiries on the matter.